RETURN POLICY

First, I want you to know that your satisfaction is what matters most at Petal & Stem. If you order something from Petal & Stem and you don't absolutely love it out of the box, rest assured that you can return most items within 30 days of delivery for a refund.

DEFECTIVE OR DAMAGED ITEMS

If I make a mistake, I'll take care of it. If you received a defective or damaged product, please let me know as soon as possible. Give me a call at 308.497.2292 or send me an email at michelle@shoppetalandstem.com so that we can get the situation sorted out. Make sure to put Defective or Damaged Item in the subject line. 

STANDARD RETURNS

Petal & Stem's return policy covers returns of most products in new condition up to 30 days after delivery. 

If you've decided you don't like what you ordered after having it in your home for a couple of weeks, no problem. In order to return your item, please mail the product to:

You will receive a full refund for your item(s) once the items have been returned to the store. Return shipping charges will be the customers responsibility and original shipping charges are not reimbursable.